The Lao National Tourism Organisation (LNTA) launched its National Tourism Human Resource Development (HRD) Strategy entitled Achieving Service Quality Through People on November 2 at the Lao Plaza Hotel.
Presiding over the launch, LNTA Minister and Chairman Somphong Mongkhonvilay said: I am convinced that by strengthening…the technical capacity of our people we can improve service quality in our tourism industry which will have the end result of expanding opportunities for employment and profit…
The formulation of this strategy falls under Lux-Development Project LAO/020 initiated by the Government of the Grand Duchy of Luxembourg, which is committed to assisting Lao PDR in strengthening human resources in the hospitality and tourism industry.
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